Choose a payment method that works for you.
In addition to paying your bill through the mail, PGE offers several convenient alternatives:
Pay online
Make payments through your checking account, either one time or automatic monthly payments. It’s safe, secure and confidential.
For an additional fee, you can pay by credit card or debit card through BillMatrix.
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NEW! Pay on our mobile website
Visit PortlandGeneral.com on your mobile phone. We’ve streamlined the account summary and billing and payment options so you can quickly pay your bill, check your balance and more.
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NEW! Pay by text message
Register your mobile phone for our two-way text service and you'll be able to get your outstanding balance, pay your bill and conduct other transactions on your phone.
Please note: Mobile features currently only accommodate paying your full amount due. If you’d like to submit a partial payment, you’ll need to use one of our other payment options.
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NEW! Account alerts
Receive automatic text messages or email alerts like payment reminders, balance updates and more. Sign in to set up alerts now.
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Pay in person
You can pay your bill at one of PGE’s Customer Service locations.
For an additional fee, you can pay your bill at one of our Express Pay locations in designated grocery stores‚ pharmacies and other convenient neighborhood businesses‚ or use Vcom® centers at any participating 7-Eleven store.
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Pay by phone
You can pay your bill using PGE’s automated telephone system through your checking account.
- Paying through your checking account is free (for an additional fee you can pay by debit card or credit card).
- You will need your PGE account number from the upper right-hand corner of your bill.
- You will need the nine-digit bank routing number and your checking account number. See an example of a check.
Please call customer service and select the “Billing or Payment Matters” option. 503-228-6322 or 800-542-8818.
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Pay by gift card
PGE gift cards, available in values of $10 and more, can be purchased and redeemed at one of PGE’s Customer Service locations. To pay your bill with a gift card, just include the card number on your bill stub. Please don’t include the card.
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Our site uses multiple safeguards to protect your security, including firewalls, digital certificates, authentication procedures, intrusion detection and Secure Socket Layer (SSL) encryption technology. If you have never used our online account services, you’ll need to register with the account number on your bill.